Trusted by the biggest names
Hiring hourly workers? Sova solves it
Experience a shift in your call centre hiring process with Sova. Our solution reduces time-to-hire, elevates candidate experience, promotes diversity and inclusion, and improves the quality of hire. Our platform is designed to keep your call centre staffed with the right talent, right on time.
The Sova difference
Improve Accuracy
Nationwide used Sova to identify and recruit exceptional performers with 89% accuracy.
Faster Hiring
TUI used Sova to drastically cut their recruitment time from an average of 8-12 weeks to only 1 week.
Diversity
John Lewis achieved a 50/50 gender balance and 0 adverse impact across ethnic groups using Sova.
Data-driven decision making
Making the right hiring decisions is vital in the high-turnover world of call centres. With Sova's advanced analytics and reporting, you gain deep insights into candidate performance and potential, enabling you to make informed, data-driven decisions.
Our platform's integration with HR systems also allows for effortless data management, further aiding your hiring and talent development strategies.
One unified assessment experience platform
Our assessment experience platform seamlessly integrates with your HR, recruitment, and development systems, providing a holistic view of talent.
Automate and connect your processes to respond to every talent assessment need quickly and at scale. Experience faster, more efficient hiring and development with Sova
Customisable assessments
At Sova, we understand that every call centre has unique needs. Our customisable assessments allow you to identify the specific traits and skills crucial to your call centre's success.
From communication skills to problem-solving abilities, our AI-driven assessments help pinpoint the candidates best suited to meet your customers' needs.
Streamlined candidate journey
An efficient hiring process can significantly enhance the candidate experience and your brand perception. Sova's intuitive platform offers a seamless journey from application to onboarding, ensuring your candidates remain engaged and informed.
This streamlined process also allows you to move rapidly, securing top talent in the competitive call centre market.
Data-driven decision making
Making the right hiring decisions is vital in the high-turnover world of call centres. With Sova's advanced analytics and reporting, you gain deep insights into candidate performance and potential, enabling you to make informed, data-driven decisions.
Our platform's integration with HR systems also allows for effortless data management, further aiding your hiring and talent development strategies.
One unified assessment experience platform
Our assessment experience platform seamlessly integrates with your HR, recruitment, and development systems, providing a holistic view of talent.
Automate and connect your processes to respond to every talent assessment need quickly and at scale. Experience faster, more efficient hiring and development with Sova